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Last updated: 11/10/2024

At Sino Tax, we are committed to safeguarding the privacy and confidentiality of our clients. This Privacy Policy describes how we collect, use, store, and protect your personal information in connection with our services, and outlines your rights. By using our website or engaging our services, you agree to the terms and practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect various types of information to provide our tax preparation, business formation, and additional services effectively. Information may be collected through direct interactions with our clients, as well as through the use of our website.

  • Personal Information: This includes identifiers such as your full name, contact information (address, email, phone number), Social Security Number (SSN) or Taxpayer Identification Number (TIN), and other identifiers required for tax filings and business formation.
  • Financial Information: For tax preparation and reporting, we collect financial details such as income, expenses, investment data, and other financial information relevant to completing accurate tax filings and compliance reports.
  • Documentation and Records: We may request documents such as W-2s, 1099s, financial statements, transaction records, and other supporting documentation necessary for tax preparation, compliance, and business formation.
  • Usage Data from Our Website: We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring/exit pages, and other information collected through cookies and analytics tools.

2. HOW WE USE YOUR INFORMATION

The information we collect is used exclusively to deliver our services and fulfill legal and regulatory obligations. Specifically, we use your information for:

  • Tax Preparation and Filing: Preparing and submitting your federal, state, and local tax returns, including supporting schedules and forms, to meet IRS and state tax requirements.
  • Business Formation and Compliance: Assisting in the formation of businesses and facilitating compliance with local, state, and federal regulatory requirements.
  • Communication: Communicating with you regarding service updates, document needs, and general inquiries related to our services.
  • Recordkeeping and Compliance: Maintaining records for audit, legal, accounting, and regulatory purposes as required by law or by applicable standards for tax professionals.
  • Website and Service Improvement: Using data collected from our website to improve our website’s functionality, security, and user experience.

3. SHARING AND DISCLOSURE OF INFORMATION

Sino Tax values client confidentiality. We do not sell, rent, or trade your personal information to third parties. We may, however, share information under specific circumstances, detailed below.

  • Service Providers and Contractors: We may share information with trusted third-party providers who assist in delivering our services, such as secure data storage, payment processing, IT support, and software providers. These service providers are contractually bound to use your information solely to support our service delivery and must comply with strict data security protocols.
  • Government Authorities and Compliance: We may share information with the IRS, state tax authorities, and other government agencies as legally required, particularly for tax preparation and filing purposes, as well as for regulatory compliance.
  • Legal Requirements: We may disclose information to comply with legal obligations, including responding to subpoenas, court orders, or other lawful requests, or if we believe disclosure is necessary to protect our rights, enforce our policies, prevent fraud, or ensure the safety of our clients and others.

By using our services, you acknowledge that we are not responsible for actions taken by third-party service providers or government authorities when acting within their legal and regulatory boundaries.

4. DATA SECURITY

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data security protocols include, but are not limited to:

  • Data Encryption: Sensitive data, such as Social Security Numbers and financial details, are encrypted both during transmission and at rest.
  • Access Controls: Only authorized personnel have access to client information, with access strictly limited based on role and necessity. Regular access reviews are conducted to ensure compliance.
  • Regular Security Assessments: We conduct periodic security assessments to evaluate the effectiveness of our security practices and update our protocols as needed to address new security risks.

While we strive to employ industry-leading practices, no method of electronic storage or transmission is entirely secure. Consequently, we cannot guarantee absolute security of your data and are not liable for unauthorized access or breaches resulting from factors beyond our control.

5. RETENTION OF INFORMATION

Sino Tax retains personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or compliance requirements. When the information is no longer required, we take measures to securely delete, dispose of, or anonymize it in accordance with applicable data retention policies.

6. YOUR RIGHTS AND CHOICES

As a client, you have rights regarding your personal information. We are committed to facilitating the exercise of these rights in a timely and compliant manner:

  • Access and Portability: You may request access to the personal information we maintain about you and, in certain cases, request a copy of your information in a structured, machine-readable format.
  • Correction: You have the right to request corrections to any inaccuracies or outdated information we hold about you.
  • Deletion (Right to be Forgotten): In certain circumstances, you may request that we delete your personal information from our records. Please note that deletion requests are subject to legal and regulatory retention requirements.
  • Objection and Withdrawal of Consent: You may object to certain uses of your data or withdraw consent where it has been given. Withdrawal of consent may impact our ability to deliver certain services, and any associated responsibilities, such as compliance, remain the client’s responsibility.

Requests should be submitted in writing to the contact information provided below. We reserve the right to verify your identity before processing any requests and to deny requests where required or permitted by law.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and other tracking technologies to enhance your experience, analyze website traffic, and understand user interaction. Cookies are small data files stored on your device that allow us to recognize repeat visitors and improve the user experience. You can control the use of cookies through your browser settings. However, disabling cookies may limit certain functionalities of our website.

8. THIRD-PARTY LINKS

Our website may contain links to external websites that are not operated by Sino Tax. This Privacy Policy applies only to information collected by us, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit before providing any personal information.

9. CHANGES TO THIS PRIVACY POLICY

Sino Tax reserves the right to update, modify, or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this Privacy Policy periodically to stay informed about our data practices. Your continued use of our website or services following the posting of any changes constitutes acceptance of those changes.

10. LIMITATION OF LIABILITY

While Sino Tax is committed to securing your data, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from unauthorized access, misuse, or loss of data resulting from factors beyond our control. By engaging with our services, you acknowledge and accept these limitations and understand that you are responsible for safeguarding your own data and taking necessary precautions.

11. CONTACT US

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Email: Help@SinoTaxation.com
Address: PO Box 12, Philadelphia, PA 19105, United States